If you have been directed to this page by an M-Squared Consultant, please download the Splashtop Remote Support application below.
Only existing clients are eligible for remote support. If you would like to become a client, please contact us.
1. Download the Splashtop Remote Support application for your Mac:
![Screen Shot 2015-12-29 at 11.33.08 AM Screen Shot 2015-12-29 at 11.33.08 AM](https://m-squared.net/wp-content/uploads/2015/12/Screen-Shot-2015-12-29-at-11.33.08-AM.png)
2. Once the download is complete, double click the download to open the installer.
![Screen Shot 2015-12-29 at 11.36.59 AM Screen Shot 2015-12-29 at 11.36.59 AM](https://m-squared.net/wp-content/uploads/2015/12/Screen-Shot-2015-12-29-at-11.36.59-AM.png)
3. Double click on the “Install Splashtop Streamer” file
![Screen Shot 2015-12-29 at 11.56.22 AM Screen Shot 2015-12-29 at 11.56.22 AM](https://m-squared.net/wp-content/uploads/2015/12/Screen-Shot-2015-12-29-at-11.56.22-AM.png)
4. Once the installer is complete, click Close. (You may be prompted to restart, but it is not required)
![Screen Shot 2015-12-29 at 11.57.34 AM Screen Shot 2015-12-29 at 11.57.34 AM](https://m-squared.net/wp-content/uploads/2015/12/Screen-Shot-2015-12-29-at-11.57.34-AM.png)
5. When you click Finish, you’ll be presented with a Splashtop Streamer Window with a place to paste the Computer Deployment code (below). Select Allow Access once you have the code in place.
Computer Deployment Code: ALA3X2YYRK4J
![Screen Shot 2016-03-28 at 2.20.39 PM 1 Screen Shot 2016-03-28 at 2.20.39 PM 1](https://m-squared.net/wp-content/uploads/2015/12/Screen-Shot-2016-03-28-at-2.20.39-PM-1.png)
6. Confirm that you want M-Squared to have access to your machine by selecting confirm.
![Screen Shot 2015-12-29 at 12.03.57 PM Screen Shot 2015-12-29 at 12.03.57 PM](https://m-squared.net/wp-content/uploads/2015/12/Screen-Shot-2015-12-29-at-12.03.57-PM.png)