Located in Atlanta, GA, M-Squared has provided Apple based service, training, and support for more than 20 years to businesses in the Southeastern United States.
We view ourselves less as “IT consultants” and more as long-term business partners who are committed to helping you create the most reliable end-to-end computing environment possible. We tailor our services for each client, encouraging you to make smart choices based upon your budget and needs.
Apple Certified Help
Meredith possesses excellent technical knowledge and provides great client support. Her communication is clear and her entire team is patient, highly skilled, and very accessible. From the inception of the project through to the day-to-day tasks that confuse those of us who are not nearly as technically savvy, Meredith and the M-squared team are the most dependable and amiable IT team I have ever had the pleasure of working with. Our business is stronger because of them as I'm sure anybody's would be.
Though I own a small company, Meredith always makes me feel like I am one of her most important clients. It's one of her many gifts. While I know she's fluent in the latest, most up-to-date tech information, she always keeps the human touch and makes sure she explains things to me in layman's terms. Meredith has been my go-to person for all of my computer needs for over 8 years now. I've referred countless friends to her. Even when I moved my business from Atlanta to Austin, I made sure that Meredith could still work on my computer remotely. She's ethical. Honest. And so knowledgeable. But more importantly, she's a wonderful person who truly cares about the people and companies she's helping.
Meredith Anton, a.k.a. “My Mac Mama”, has been an invaluable professional partner and friend to Lineweaver Design for years. Her hands-on expertise as well as her remote guidance have allowed my business and my systems to hum steadily and effectively for years. This coupled with her up-to-the minute Macintosh product knowledge and her “HELP ME NOW” service make her a superlative addition to our team. She should change the name of her biz from M-Squared to “M-Quadrupled!”
Put simply, Meredith and the m-squared team care about their clients. They guided Atlanta Classical Academy through the process of bringing a new school online in just a matter of weeks - under budget. Since then, they have been there for emergency calls, maintenance, and new projects. I cannot overstate the value of the personal relationship M-squared has worked to build with us. When we call, they know us, our capabilities and limitations, and I can count on them for an honest opinion that is in the best interest of the school.
I've known and worked with Meredith and the M-Squared team for over 10 years. We began working with them in 2003 when my department had just 5 desktop computers; today, that number has grown to over 65 disparate devices in locations in 6 Southeastern States. During that period of growth, M-Squared's customer service has never, not once, faltered. Their responsiveness still amazes me, and regardless of how many other clients they acquire, I've never known us to have less than incisive and expeditious response to any inquiry or problem, big or small. Their model seems to be a strategy of proactivity: they keep our network of devices healthy, know everything there is to know about them, educates its users, and judiciously applies updates or fixes in kind. I trust them implicitly, and can honestly say they have made a large part of my job easier. That, to me, is the model of exemplary customer service.